Quoting
To help provide an accurate quote, we require reference images sent of each room of the property for quoting.
Deposits and confirming your booking
Upon quotation acceptance Gateway Pro Cleaning Services will require a 50% deposit to confirm your booking.
Access and scheduling
All bookings are priced and planned to a strict time schedule, thus it is important for our staff to have access to the location at the time of the booking and no later as this is when your service time starts and will not be altered for any reason at all.
Cancellation
In the circumstance of our staff not being able to enter the location of the clean at the scheduled service time, staff will contact you and wait 15 minutes after the scheduled start time. If you do not contact our team in those 15 minutes, the clean is automatically cancelled and you will be charged the cancellation fee (full amount of deposit).
Questions about these terms? Call us on 0405 329 442 or email enquiries@gwaypro.com.au before you book. We would much rather answer a question up front than have a surprise on the day.
Ready to get your time back?
Tell us about your property and we’ll send you a clear, no-obligation quote. Most enquiries are answered the same day.